Many centuries ago there was a series on TV called, “Dragnet.” The main character was a detective and when a person he was questioning began to go off-track, he would simply say, “Just the facts, ma’am!”
Never has that been more true than today. As many of you know I build WordPress sites. Recently, I was working with a new client who had a site URL with a company that had many artists on one site. All fees were paid to that entity, and you were promised many things.
Today, I was in the process of setting up the site, and did a “WHOIS” on the URL that she thought she owned. Not! Apparently, the company that was paid the fees registered the URL in its name, with offices in China. At this point there are two main options:
1. Fight the previous site owner for your old URL
2. Chalk it up to experience and select a new URL
My choice is usually the second option, because unless the URL you are in the process of losing is extremely perfect and you don’t have any other option, then fight. If the old one is something like “redchilisauceNM.com” then you have every reason to fight because the name tells you what the product is and where it is made.
By changing one simple letter we made my client’s new URL much better and there is no question about who she is, now. This could have all been averted if the client had asked the right questions when first signing on with that company. It really isn’t ALL her fault, however. The company really should have been more forthcoming with that fact. You’re right! It was probably hidden in all that small print that very few of us read.
You can see by the information below that all the information for my site, “cygnetpress.com” is listed correctly (see bold items). That is what you want to see when you do a “WHOIS” search.
When I build sites, I use all the proper information from my client. I set it up in his/her name, using their payment info, etc. That way, when and if they are ready to take over the site there is no issue with the transfer. It’s a no-brainer!
There are two main questions you want to ask if you decide to sign up with any site host:
1. Do I own the URL? (if you don’t own it, don’t do it!)
2. If I decide to opt-out of the site, what is the process?